STUDIO POLICIES

SOCKS

Grip socks are required for all reformer classes. If you don’t have your own, grip socks are available for purchase at the front desk. For mat pilates and yoga classes, grip socks are optional, and barefoot is welcome. Please choose what feels most comfortable for you.

STUDIO ENTRY

For the safety of our clients and instructors, studio doors are locked promptly at the start of class. We recommend arriving early to secure your spot, set up any props needed for class, and settle in before class begins. Please arrive on time to ensure a safe and seamless experience for everyone.

CANCELLATION

We kindly ask that if you need to cancel a class, you do so as soon as possible. Cancellations made less than 2 hours before class start time are considered late cancellations and will be charged. Cancellations made more than 2 hours before class will not be charged.

NO SHOW

If you do not attend a scheduled class without canceling in advance, it will be considered a no-show and you will be charged for the class. Refunds are not provided for no-shows, except in the case of emergencies.

RESPECT & INCLUSIVITY

We strive to maintain a welcoming, respectful, and inclusive environment for everyone. Bullying, discrimination, or misconduct will not be tolerated.